My Kadalys program is a customer loyalty program accessible via the website www.kadalys.com. It is managed by SHB, SAS with a capital of 118 882 € with registered office at 2 LOT POINSETTAS, PETER MAILLET, 97270 SAINT ESPRIT registered in the Trade and Companies Register of FORT DE FRANCE under number 534 548 656.
The My Kadalys loyalty program allows customers who communicate / share certain information and / or purchase certain Kadalys products, to accumulate points on a point account, which can then be converted into gifts and / or benefits.
2.Membership of the My Kadalys Loyalty Programme:
2.1. Membership conditions:
The My Kadalys loyalty program is offered to all clients: natural persons, aged 18 years and resident in Metropolitan France (including Corsica and Overseas France). It is not open to professionals (natural or legal persons).
Membership in the My Kadalys loyalty program is free of charge, however it is conditional upon the placing of an initial order.
To register for the My Kadalys program you must provide a civility, a valid name, a first name and a valid e-mail address. Customers will also need to create a password to access their account.
Registration will be confirmed by e-mail sent to the e-mail address provided at registration. The customer then becomes a member.
Only one account can be created with the same name, first name and email address.
The account is nominative, personal and strictly reserved for private use.
The benefits of joining the My Kadalys loyalty program are only available on kadalys.com.
The creation of a profile on the My Kadalys loyalty program entails the full and unreserved acceptance of this Regulation.
Membership in the My Kadalys loyalty program can only be validated in our computer file if the information submitted on the My Kadalys loyalty program is complete, legible and usable.
It is up to the members to keep up to date the information concerning them by connecting to their personal space My Kadalys on www.kadalys.com. In no event shall SHB be liable for failure to receive a loyalty offer by the member.
3. Personal data:
The following information is required to join the My Kadalys loyalty program: civility, surname, first name, e-mail address. If you do not provide this information, it is not possible to participate in the My Kadalys loyalty program and receive offers or benefits.
It is not to use the same email address to create multiple profiles.
The other information requested from the Membership is to inform the member and, if necessary, to send him appropriate communications but are not compulsory.
By subscribing to the My Kadalys loyalty program, the member consents to the use of his / her personal data by the company SHB in the framework of this program, in particular to send him offers and information. The member of the program authorizes SHB to carry out all necessary verifications concerning his identity or domicile.
In accordance with the provisions of the law relating to data processing, files and freedoms of 6 January 1978, SHB has filed its file with the CNIL. The member has a right of access, opposition and rectification by email on firstname.lastname@example.org or by mail to SHB SAS – 8 rue Lemercier – 75017 Paris.
4. Earning My Kadalys points:
A member of the Program who logs on to the www.kadalys.com website and to his / her personal account will be able to receive reward points as a reward:
- of his personal information
- various interactions with the brand
- of its purchases of Kadalys product on the website www.kadalys.com
Do not qualify for points: :
- promotional offers
- offers 1 product offered for 1 product purchased
My Kadalys loyalty points are awarded exclusively on the website www.kadalys.com.
Declarations by mail or telephone are not taken into account.
Acquired points are credited to the member’s personal account.
Each member will have access to his / her points balance in his / her personal account My Kadalys on kadalys.com.
5. My Kadalys Points Scale :
5.1 Interactions with the brand
|Interactions with the brand||Points|
|I create a complete account account (Civility, Last Name, First name, email)||10|
|Date of birth||10|
|Mobile phone number||10|
|Sponsorship with the creation of a godson account and declaration of a purchase on a loyalty program by the godson||70|
|Product Reviews (published) 12 / year max||20|
|Share on facebook or instagram||20|
|Information about my beauty profile||20|
To earn points for a share on Facebook or Instagram of a page of the site, the member must be logged into his Facebook account or Instagram. The Facebook or Instagram account must be created with the same e-mail address as registration for the My Kadalys loyalty program.
To report the 20 points, the notices must be written while logged into his account My Kadalys and be published on the site.
Only those notices shall be published which:
- concern a different product / care (ex : 2 reviews on the same product will be counted as one review)
- are related to the commented product
- comply with the law
It is not possible to receive points for more than 12 reviews per year (12 months).
It is not possible to sponsor persons who are already members of the Club.
Self-sponsorship, consisting of creating multiple accounts in order to earn points, is prohibited.
Only one customer account per person and per computer is allowed.
SHB reserves the right to withdraw any point acquired in the event of an illegal and / or fraudulent gain attempt.
If an item is returned, the winnings will be deducted from the balance by an amount equal to the amount credited for the purchase.
6. Conversion of My Kadalys Points :
Points accumulated on the member’s account can be converted into gifts from the list of products offered under the heading “My gift”, in the personal space of the member, and within the limit of available stocks.
In order to benefit from his (her) gift (s), the member can choose to integrate it (them) to an order of products on line.
7. Modification of the loyalty program My Kadalys :
SHB reserves the right to modify or delete at any time the My Kadalys loyalty program (conditions of membership, advantages …).
In case of the My Kadalys Loyalty Program be discontinued, SHB will give members the opportunity to use their remaining loyalty points for one month. If the member does not use these loyalty points, they will be permanently lost.
8. Fraudulent use :
Any breach of this by-law, any fraudulent use by the member of the loyalty program My Kadalys or by any third party acting on behalf of the member, will entail deactivation and cancellation of the loyalty account without compensation of any kind.
SHB reserves the right, in order to avoid fraud, to deactivate the account of a member of the loyalty program without being entitled to any compensation whatsoever. SHB reserves the right to carry out checks at any time on compliance with the regulations.
9. No waiver
The fact that either party does not act under this by-law does not constitute a waiver of the right to act unless expressly waived in writing.
10. Applicable law
This Regulation shall be governed by French law.
If any provision of this by-law is found to be invalid, void or unenforceable for any reason whatsoever, such provision shall be deemed to be divisible from the remainder of the by-law and shall not affect the validity and enforceability of the remaining provisions.
In the absence of conciliation, any dispute relating to the interpretation and enforcement of this by-law shall be the exclusive jurisdiction of the French courts.